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Survey
SURVEY :
Thank you for taking the time to complete our survey. Your feedback is appreciated!
s u r v e y
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Invoice #:
(The invoice number is located on upper left-hand side of your receipt, below customer information)
Have you shopped with us before?
Yes
No
Have you ever seen or heard one of our TV commercials or Radio advertisements?
Yes
No
What brought you to the mall the day you shopped at Shock City Cellular?
The day you stopped at our store, were you intending to get a new wireless phone at the mall?
Yes
No
The day you stopped at our store, were you planning on coming to our kiosk, Shock City Cellular?
Yes
No
What made you stop at our store?
Referred from friend or family
TV ad
Radio Ad
Newspaper Ad
Advertisement or Offer in mall
Sign or Offer at kiosk
Greeted by Sales Associate
Other (Please Describe Below)
To expand on the last question, can you list what specifically got you to stop at our kiosk?
Would you shop at Shock City Cellular again?
Yes
No
On a scale of 1-10, how would you rate your experience at Shock City Cellular?
10 - Excellent
9
8
7
6
5
4
3
2
1 - Poor
On a scale of 1-10, how likely is it that you would recommend us to friends & family?
10 - Extremely Likely
9
8
7
6
5
4
3
2
1 - Not Likely
Is there anything that you would recommend we change regarding our business (service, location, product selection, etc.)?
Any additional comments:
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